Effective Date: February 3, 2025
Welcome to Morningstar Wellness (“we,” “our,” or “us”). By opting in to receive SMS messages from us, you agree to the following Terms and Conditions.
1. Message Content and Frequency
By providing your phone number and opting in, you consent to receive SMS messages from Morningstar Wellness related to:
- Appointment confirmations, reminders, and scheduling changes
- Office location and contact information
- Administrative updates regarding our services
Message frequency may vary based on appointment activity and individual needs.
2. Charges and Fees
Standard message and data rates may apply. Your mobile carrier’s rates and fees may impact costs associated with SMS messages from us. Check with your mobile carrier for details.
3. How to Get Help
If you need assistance, you can reply HELP to any message you receive, or you may contact us directly at:
- Phone: 813-597-7011
- Email: Hello@morningstarwell.com
- Website: https://morningstarwell.com/
4. Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us. If you wish to resume SMS communication, you may re-enroll by contacting our office.
5. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we handle your personal data.
6. Compliance and Liability
We comply with all applicable U.S. regulations, including the Telephone Consumer Protection Act (TCPA) and other federal and state laws regarding SMS communications. We are not responsible for message delays or failures due to carrier issues.
7. SMS MESSAGING COMPLICANCE
Morningstar Wellness respects your privacy. By opting into our SMS messaging services, you agree to the following terms regarding how we handle your data:
- Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form or third-party scheduling system (Simple Practice).
- Data Usage: We use your data solely for sending messages regarding appointment reminders, scheduling and confirming appointments, helping clients with office location, and brief communications between sessions.
- Data security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service, You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact Morningstar Wellness at 813-597-7011 or hello@morningstarwell.com for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to hello@morningstarwell.com or 813-597-7011. After unsubscribing you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.
- Non-sharing Clause: We do not share your data with third parties for marketing purposes. Morningstar Wellness will not sell, rent, or share the collected mobile numbers.
By continuing to use our SMS service, you acknowledge and agree to these Terms and Conditions. If you do not agree, please do not opt in to receive messages from Morningstar Wellness.
See our Privacy Policies for additional information regarding data security.